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Frequently Asked Questions


Each order ships out the same day if the order is received before 1 PM on a regular business day. However, the same cannot be applied to LTL and Freight shipment, they might require extra attention and carrier scheduling.

All products come with a 2 Year Manufacturer Limited Warranty.

Although all products are thoroughly inspected before shipping out, sometimes certain components might get misplaced. You are free to reach out to us via phone call, or e-mail and someone can assist you right away.

All Unused products can be returned with a 14 Day window. However, since most of our products are plumbing fixtures, we recommend contacting us in order to start the return process

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